Continuous 48 states:
Orders under $74 → $4.98
Orders over $75 → On the house (free)
Orders ship in ~24 hours (excl. weekends & holidays), and typically arrive in 3 - 8 business days to the continuous 48 states. In rare occasions, we may ship your order from the nearest international warehouse (free of charge to you, of course) when an item is out of stock in our US warehouses. In this case, your order may arrive in 5 - 8 business days if there are no delays at customs.
Your order will be there before you know it!
Please note: shipping can be delayed during holidays or due to uncontrollable events such as weather and COVID. You'll receive an email confirmation when your order has been shipped.
Alaska, Hawaii and Territories of the United States (Puerto Rico, Guam, American Samoa, U.S. Virgin islands, Micronesia, Northern Mariana Islands, Palau): flat rate of $16 for shipping. While we work hard to ensure that everyone gets their order on time, friends in Alaska, Hawaii and U.S. Territories may see shipments of up to 4 weeks.
US Military post Office: $12 flat rate for all orders. Thank you so much for your service!
No matter where you are, we'll get our products to you.
Canada: $20 flat rate standard shipping. Orders to Canada usually arrive within 1 - 2 weeks. Please note that due to some courier’s reduced capacity and manpower from COVID, we have seen some packages take 4 - 6 weeks to deliver. We kindly appreciate your patience as our courier partners deliver your package as fast as they can.
Australia & New Zealand: $45 flat rate standard shipping. Orders to AU or NZ usually arrive within 2 - 4 weeks.
$20 flat rate standard shipping applies for all other international orders (outside of the US, Canada, Australia and New Zealand). International orders usually arrive within 2 - 4 weeks. Please note that due to some courier’s reduced capacity and manpower from COVID, we have seen some packages take 6 - 9 weeks to deliver. We kindly appreciate your patience as our courier partners deliver your package as fast as they can.
Although infrequent, international orders may be subject to customs import duties and taxes based on the destination country. All Citizens is unable to predict or control customs charges as they are levied by the destination country once the order reaches the destination country. All Citizens is not responsible for destination country tax and/or duty charges if incurred and any restrictions, duties, taxes, and any other fees collected from the destination country are the responsibility of the customer as all orders are shipped Delivery Duty Unpaid (DDU).
Early access to product launches and new developments, and reminders for important dates like Mother’s Day
Return policy:
First time customer? Just order 1 unit in each product category and get a free return/exchange with our 1st Garment Guarantee
1. Underwear - all underwear ranges, styles, fits and fabrics are considered the same product category. This means all:
are considered the same product category
Just order 1 unit first and get a free return. When ordering 2 or more pairs, neither gets a free return or exchange.
Intimate items such as underwear and socks cannot be resold once worn due to hygiene and health code policies. Because of this, we can only process a refund for 1 pair of underwear and socks that have been taken out of their packaging only if you order 1 pair. But don't worry, we have a very accurate fit guide that usually gets it right the first time. When ordering 2 or more pairs, neither gets a free return or exchange.
2. Button Up Shirts in all styles, fits and fabrics are considered the same product line:
3. T Shirts in all styles, fits and fabrics are considered the same product line:
4. Polos in all styles, fits and fabrics are considered the same product line:
5. Undershirts in all necklines are considered the same product line:
6. Socks in any fit or style are considered the same product category
7. Training Shorts are all considered the same product category:
8. Chino Shorts
9. Backpacks
10. Duffle bags
11. Small bags
12. Water Bottles in any size are considered the same product category
Orders with 2 or more items from the same product category don't have a free return or exchange and deductions will apply.
Fewer returns = lower costs for us = lower prices for you + it's more sustainable for our planet. That's pretty much the whole idea.
To proceed to checkout, check the box below after double checking your sizes, colors, and reading the return policy. Thanks for helping us reduce returns and keep our prices low for everyone.
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