We hope you're enjoying your new All Citizens garments! We designed our products to be as low maintenance as possible, which is why they have very easy care instructions. Here are a few tips for how to best care for your new garments to make sure they last for years to come.
Machine wash on cold / Similar colours / Avoid washing your All Citizens garments with heavy or zippered items (like jackets or jeans) or items with velcro (like swim shorts) as they could snag or pull the fabric. It's like a porcupine cuddling with a panda - it just doesn't work out for the panda.
Hang dry or dry flat. Else set the dryer to tumble dry on low temperature for 10-15 minutes (our fabric is quick drying so you don't need a whole drying cycle). Avoid using high heat.
Always hang, whenever possible. Repeated drying on high heat will degrade fabric fibers over time (this is the case for all fabrics including cotton), causing the garments to wear out faster. It's always best to hang dry your laundry to keep the fabric's durability, but if that is not an option, then drying on low heat and taking the items out after 10 minutes is the next best option.
Follow these tips and your All Citizens garments will deliver comfort to you for years.
Early access to product launches and new developments, and reminders for important dates like Mother’s Day
First time customer? Just order 1 unit in each product category and get a free return or exchange with our First Garment Guarantee.
1. Underwear - all underwear ranges (Elite II, Paradise Pocket, Tactical II, Endurance, Classic), fits (Standard, Athletic, Longer), styles (boxer brief, trunk, brief, boxer) and fabrics (Re:Luxe, Compression, Luxe) are considered the same product category.
Intimate items such as underwear and socks cannot be resold once worn due to hygiene and health code policies. Because of this, we can only process a refund for 1 pair of underwear and socks that have been taken out of their packaging only if you order 1 pair. But don't worry, we have a very accurate fit guide that usually gets it right the first time. When ordering 2 or more pairs, neither gets a free return or exchange.
2. Performance Dress shirt and the Performance Short Sleeve Button Up in all styles, fits and fabrics are considered the same product line
3. Essential V Neck and Crew Neck in all styles, fits and fabrics are considered the same product line
4. AirWeight undershirt - High V and Deep V are considered the same product line
5. All socks in any fit or style are considered the same product category
6. Contender Training Shorts and Heavyweight Training Shorts are considered the same product line
7. The Limitless Performance Chino
Orders with 2 or more items from the same product category don't have a free return or exchange and deductions will apply.
Fewer returns = lower costs for us = lower prices for you + it's more sustainable for our planet.
That's pretty much the whole idea.
Please double check the sizes and colors in your order and then check the box below to confirm :)
Upgrade your wardrobe with high-performance essentials at wallet-friendly prices