The Drawer Refresh Upgrade lets you to try our garments risk free (with a free return or exchange) before committing to a bundle such as the Drawer Refresh and the Complete Drawer Refresh (bundles are detailed on each product page in the "Bundles" section).

If it is your first time trying an All Citizens garment, just order 1 piece from that product category first. Then, place a follow up order for any bundle within 15 days of your original order and we'll refund you the shipping costs on your original order (US orders only excluding Hawaii and Alaska).

 Just follow the steps below to start the Drawer Refresh Upgrade:

  • Order 1 piece first
  • Test it out and love it
  • Order a Bundle (listed on the product page) within 15 days of your original purchase
  • Write "Drawer Refresh Upgrade" and your original order number as a comment to your order (you can do this during the checkout process)
  • We'll refund you the shipping costs on your original order (US orders only)

  

The reason we're able to offer lower prices on Bundles is because of the lower shipping and fulfillment costs when a customer purchases multiple items - rather than keep the savings ourselves, we pass them to you in the form of lower prices. Because of this, and the lower margins as a result, we are unable to offer free returns or exchanges on packs as the shipping and restocking fees would be too significant to offer the lower prices – this is why we recommend trying a single garment (which will receive a free return or exchange) before purchasing a Drawer Refresh.

We still accept returns and exchanges for all orders if the garments are still in their original packaging and have not been tried on, washed, or damaged. For more information on our returns and exchanges policy, click here.

 

 

Note:

  • Bundles cannot be combined with any other promotions, coupons, or program discounts
  • Already discounted items do not count towards the Drawer Refresh qualifying count (i.e., if an order contains 6 regularly priced boxer briefs and 1 already discounted boxer briefs, the order does not qualify for the Drawer Refresh Upgrade)
  • Feel free to mix and match the of underwear styles for the bundles (e.g., Weekday Warrior, $99 Drawer Refresh, the Complete Drawer Refresh and the Drawer Refresh Upgrade)